FAQ

The Sky SPA is open daily from 11 a.m. to 10 p.m. Twice a week, our Sky SPA is also open until 11 p.m. and becomes the atmospheric Moonlight SPA – with candlelight, Prosecco, and sweeping views into the night. You can find the next dates in the event calendar.

The Garden SPA is open daily from 9 a.m. to 7 p.m.

The garden sauna is open from 2:00 p.m. to 7:00 p.m., or from 10:00 a.m. to 7:00 p.m. in case of bad weather.

Our indoor pool is open daily from 7:00 a.m. to 10:00 p.m.

We welcome guests of all ages to our Garden SPA. However, we would like to point out that our garden spa is a place of peace and relaxation, and we ask our younger guests to respect this.

Children may only use our indoor pool under the supervision of a parent or guardian.

Our Sky SPA is open to guests aged 16 and above.

The Krone GYM is open 24 hours a day.

Our natural swimming lake is open all year round and can be used between 8 a.m. and 8 p.m. In winter, you can cool off in the natural swimming lake after a sauna, for example. Availability also depends on whether the lake is covered with ice.

Our Sky SPA on the 4th floor is accessible via four steps.

However, the Garden SPA, indoor pool, and garden area are barrier-free. You can also access the wellness treatment rooms via the indoor pool without having to climb any steps.

Yes, that’s no problem. You can find all the information about our massages, cosmetic treatments, and energy treatments on the respective pages. There you will also find a form that you can use to book your appointment in advance.

Yes, we offer a wide range of treatments specifically for pregnant women and expectant parents. You can find all the important information here.

Your room rate at Hotel Krone Au includes a wide range of services for your perfect vacation:

Culinary gourmet experience: Enjoy our Krone cuisine with a rich breakfast buffet (until 11:00 a.m.), an afternoon snack, and a 5-course dinner menu. Fresh mountain spring water is available at all times. Special children’s meals are available for families on request.

Wellness & relaxation: Relax in our Sky SPA (ages 16 and up) with panoramic views, saunas, and a relaxation area. Our new Garden SPA is open to children as well. Take advantage of our heated indoor pool and natural swimming lake. A bathing bag with bathrobe is also included.

Activities & extras: We provide bicycles (including helmets), hiking poles, backpacks, and toboggans in winter. Take advantage of our herbal pillow menu and free Wi-Fi.

Additional services: In winter, the Winter Card is included (free use of buses and cross-country ski trails). In summer, you will receive the Bregenzerwald and Großes Walsertal Guest Card for stays of 3 nights or more from May to October. (free use of mountain railways, buses, and swimming pools).

Vacation program: Every week, a varied cultural and activity program awaits you, including a cultural village tour, morning exercises, a concert by students from the Stella Music Academy Vorarlberg, a church tour with organ music, Nordic walking, and much more.

• Best price guarantee
• Customer-friendly cancellation policy
• Rebookable [taking into account the difference in price]
• Personal advice for vacation planning
• Preferred room & table reservation [subject to availability]
• A wide range of options for room occupancy [subject to availability]
• Krone offers
• Discounted early check-in [subject to availability]

Arrival by bus and train:

• Information about train connections: https://oebb.at
• Destination: Dornbirn or Bregenz train stations.
• Buses run hourly from Dornbirn and Bregenz train stations to Au. If you book directly with us, we will reimburse you for the bus ticket from Bregenz or Dornbirn train stations.
• Information about bus connections: http://fahrplan.vmobil.at
• There is a direct bus from Dornbirn train station to Au, so there is no need to change to line 850.
• There is also a bus connection from Bregenz train station to Au: line 840 (except Sundays), or line 830 with a change to line 850 in Bezau.

We are happy to help you find the right connection. If you book directly with us, we will reimburse you for the bus ticket from Bregenz or Dornbirn train stations.

Arriving by plane:

Nearby airports (distance to Au):

• St Gallen/Altenrhein, Switzerland – (80 km)
• Friedrichshafen, Germany – (85 km)
• Allgäu Airport Memmingen, Germany – (125 km)
• Zurich, Switzerland – (125 km)
• Innsbruck, Austria – 144 km)
• Munich, Germany – (236 km)

Shuttles are available from some of these airports to Bregenz or Dornbirn train stations.

Yes, there is free parking available for our guests. 

Rooms are available from 3 p.m. on the day of arrival. On the day of departure, you can check out until 11 a.m., and you are welcome to book a late check-out.

Our hotel offers accessible rooms and a partially accessible wellness area. You can find all the information about accessibility here.

We’re happy to accommodate your individual dietary requirements. Please contact us before your arrival so we can best prepare.

Yes, if you cancel dinner by 11:00 a.m., we will refund €35 of the half-board price.

Out of consideration for other guests, pets are not allowed at our hotel. Exceptions can be made on an individual basis for assistance dogs.